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Our History

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Telecom Square has grown continuously by responding to current and future demands

By taking into account changes in its business environment, Telecom Square has continued to streamline its services to satisfy the needs of travelers and grow globally.

History

Award Received

Narita Airport

October 2008
Smile Grand Prix Award
December 2013
Awarded No.1 in Bright Airport Shop Service Category of Narita International Airport Guest Services Field Survey: Mobile Center Narita 2
August 2014
Awarded No.1 in Bright Airport Shop Service Category of Narita International Airport Guest Services Field Survey: Terminal 1, 4th floor South-Departure Lobby counter
December 2015
Awarded No.1 in Bright Airport Shop Service Category of Narita International Airport Guest Services Field Survey: Mobile Center Narita 2
November 2017
Awarded Narita Airport CS Conference CS Award 2017 Autumn

Haneda Airport

December 2015
Awarded Haneda Airport CS Award
February 2016
Awarded No. 1 in Service Category of Haneda Airport Monitoring Survey: 2nd floor Arrival Lobby Mobile Center Haneda
December 2016
Awarded TIAT CS Award
February 2017
Awarded No. 4 in Service Category of Haneda Airport Monitoring Survey: 2nd floor Arrival Lobby Mobile Center Haneda
September 2017
Awarded Haneda Airport CS Award
July 2018
Awarded No.3 in the 7th TIAT Customer Service Role Playing Contest
July 2019
Awarded Special Prize in the 8th TIAT Customer Service Role Playing Contest

Fukuoka Airport

October 2016
Awarded No. 1 in Service Shop Category of Fukuoka Airport Monitoring Survey: Headquarters Call Center

Headquarters Call Center

October 2018
Awarded Auditor Special Award and Leader of the Year Award (Double winner) in Contact Center Awards 2018
September 2019
Awarded Best People Division Award and People of the Year Award (Double winner) in Contact Center Awards 2019
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